At Mas Ses Vinyes we are working to make sure that you feel as comfortable and safe as you do in your own home!
We love to care for our guests here in Mas Ses Vinyes and it will cost us a lot, but today we will not hug you, nor will we shake your hands when welcoming you as we normally do. Neither can we kiss you on the way out, but be reassured that, as always, we will take care of you at all times (even if it has to be at a distance of 1,5 m)
Our goal is to reassure you that we are doing everything we can to keep you safe during your time with us. We have taken many measures to ensure that you can totally relax and enjoy your stay with us at Mas Ses Vinyes.
While we have been closed we have worked hard, disinfecting and thoroughly cleaning every last corner. All the hotel facilities are in perfect condition.
For your safety we have implemented the cleaning protocol set by the health authorities (and this is demonstrated by the certificate issued by the collaborating company)
welcome
Dear guests, our goal is to reassure you that we are doing everything we can to keep you safe during your time with us. We have taken many measures to ensure that you can totally relax and enjoy your stay with us in Mas Ses Vinyes
While we have been closed we have worked hard, disinfecting and thoroughly cleaning every last corner. All the hotel facilities are in perfect condition.
For your safety we have implemented the cleaning protocol set by the health authorities
Entrance to Mas Ses Vinyes
At your arrival to our property, you can disinfect your hands with HYDROALCOHOLIC GEL. As you will be entering a disinfected area, we kindly ask you to make sure to walk over the specially installed disinfecting carpet at the entrance to the hotel
Temperature
First of all, we will take your temperature, for your peace of mind, we hope you understand
We have masks for our staff, if you have not brought yours and you need one, ask us.
If you need information and maps of the area we can send it to you by email or whatsapp, in digital format
Other measures
You can open the room door with your mobile and if you want a card key it will be perfectly sterilized.
The TV and air conditioning controls are also disinfected and inside a hermetically sealed bag, which is also biodegradable.
You can disinfect your hands as many times as you want. We have gel dispensers throughout the hotel. We only ask you to use them responsibly as we try to be as sustainable as possible.
Cleaning of Rooms and Facilities
When you enter the room you will notice the degree of disinfection, our maids have received specific training to follow a strict cleaning protocol, using products approved by the health authorities, which allow MAINTAINING THE ROOMS CLEAN AND PROTECTED FROM VIRUSES.
They will disinfect with great care all the knobs, handles, switches, remote controls ...
It may take a little longer than usual to clean your room, we ask for your patience.
They will not be able to offer you a smile because they will wear a MASK, but you will see in their eyes that they are at your disposal for whatever you need.
If you prefer that no one enter your room, you can inform us or hang the poster that you will find in the room
Breakfast
We will receive you with a cordial "Good morning!", Brand of the house.
Have you forgotten to wash your hands? No problem, we have a gel dispenser in the dining room.
You tell us where you want to sit, inside or on the terrace, and we prepare your table instantly. With the distance we have left between the tables you will be more comfortable and safe than ever.
This year we have thought that it was much better for you to be able to choose a la carte, instead of the buffet, more personalized and SAFE impossible
Our staff will always be attentive if you want something more.
The service at the restaurant
If you want to enjoy our restaurant, do not hesitate to reserve your table, we do not want you to run out, this year we have less capacity than usual, for your safety.
If you see that you are late or change your mind and in the end you will not come, let us know please, you will do us a great favor
When you enter, if you have forgotten, you can disinfect your hands, you will have dispensers of HYDROALCOHOLIC GEL
"Good evening! How are you?", This is how we will receive you, without hugs and shaking hands, but with a signature greeting, as always!
You will dine safer and more comfortable than ever, the tables are widely separated.
Choose your table and we prepare it instantly
Swimming pool
The pool is a safe area, since chlorine deactivates the virus. However we ask that you continue to maintain the safety distance of 2 meters.
Hammocks from different coexistence groups should also keep their distance
Spa
In order to enjoy our wonderful Spa, remember to book your time at reception desk, so we can limit the capacity, or if you prefer, you can also
have the hall spa exclusively for you!
Don’t forget to ask for one of ours treatments!
What you don't see and we want you to know
When we get to work, just as we enter, we take our temperature. If we have a fever we go home. At the entrance, we disinfect our hands, put on a FACEMASK and change our shoes
Our routine at Mas Ses Vinyes
When we get to the dressing room, we change our clothes and we keep the ones from the street in the locker.
At the end of each day we take our clothes home and wash them at 60ºC.
While we work we always keep the safety distance with our colleagues
Hygiene at work
We constantly wash our hands, with soap or with HYDROALCOHOLIC GEL. Gel dispensers are available throughout the hotel. When we leave we change our clothes again and just before leaving we change our shoes again. We disinfect our hands for the last time, we put on gloves and a mask and we go home, to rest
